HDI Technical Support Professional Training Course Description: The technical support professional assists with providing support services and acts as an escalation point, providing level 2 or level 3 support, ...
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HDI® Desktop Support Technician Training Course Description: Desktop support professionals spend much of the day visiting customers at their workstations or home offices, providing technical support for many ...
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HDI® Desktop Support Manager Training Course Description: Desktop support involves more than just supporting desktops. It includes support for laptops, notebooks, printers, and just about anything for which the ...
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HDI® Customer Service Representative Training Course Description: Frontline customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences? This ...
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